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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sophie Balthazaar

Sophie Balthazaar

March 20, 2025

5  out of  5
rating by Sophie Balthazaar
"Ryan helped me sign up for new car insurance. Was very knowledgeable and was able to get me a cheaper rate!"
We responded:
"Sophie! Welcome to the agency! We are so honored that you’d trust us with your insurance, and, as always, we love saving you money! Thanks for the great feedback!"
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Skip Angellotti

March 20, 2025

5  out of  5
rating by Skip Angellotti
"Sierra was very knowledgeable and got back to us promptly on all our concerns and questions. Very pleasant person to work with!"
We responded:
"Skip- thank you so much for that feedback. She does a great job providing world class customer service to our customers for their insurance. We are glad you had the same experience!"
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Natalie goodman

February 14, 2025

5  out of  5
rating by Natalie goodman
"Sean was great! Very clear and professional, got me set up with business insurance and I couldn’t be happier! Highly recommend."
We responded:
"Natalie we are so glad to have you aboard and thank you for trusting us with your business insurance!"
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Jeremy McDaniel

February 5, 2025

5  out of  5
rating by Jeremy McDaniel
"Super helpful and great staff. Sierrah helped answer all our questions to get our home and auto insurance bundled. Great stuff!"
We responded:
"Jeremy- we are so glad to have you aboard! Thank you for the feedback. Sierrah does a great job for our customers and we are glad your experience switching your car and home insurance was worthy of the review!"
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Christopher

January 24, 2025

5  out of  5
rating by Christopher
"They have great customer service with good people that are there for you.."
We responded:
"Christopher- Thank you for those kind words. We work really hard to provide excellent customer service to our customers for their auto insurance and home insurance. I’m thankful that has been your experience"
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Jimena Moreno

January 22, 2025

5  out of  5
rating by Jimena Moreno
"A couple days ago I went online and started looking for auto quotes. I decided to with State Farm since my home insurance is through them. I got a great quote but didn't purchase it. Typically anytime I go auto policy shopping an insurance gives me a quote and as I am about to checkout they turn around and basically say "Hey based on this Nexus report you have this ticket on your record and this other ticket on your record and this other ticket so we adjusted your quote" and they up the quote by a ridiculous amount. I am a good driver and have NEVER received a ticket in my life. Anyway, fast forward to today, Sean gives me a call. I decide to answer it and get some questions out of the way. One of my first questions was "Is the quote I was given online the final quote?" Sean assured me it is but he will look into it further to lower it if he can. Sean worked his magic got me a couple more discounts and was able to give an even lower auto quote than I was initially given online! He was very kind and patient and explained everything thoroughly. He made sure there were no surprises on his end and my end that would increase the quote he gave me. After providing all the info he asked of me to finalize the policy, Sean set me up with a great auto policy that is bundled with my home insurance. Thank you Sean for all that you did to make my time worth it and save me money!"
We responded:
"Jimena- we are so grateful for your loyalty with your home insurance and for now giving us the opportunity to take care of your car insurance too. Sean absolutely cares for the people he takes care of and I’m thankful that you felt that in your experience. We look forward to talking to you again soon!"
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Riley Kenney

January 13, 2025

5  out of  5
rating by Riley Kenney
"Sean was amazing! He was very responsive and helpful!"
We responded:
"Riley! Thank you for that feedback! Sean does a great job helping people with their car insurance and home insurance. We are so glad you’ve had that experience as well! "
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Valerie Hankins

December 19, 2024

5  out of  5
rating by Valerie Hankins
"Great service and support"
We responded:
"Thanks Valerie!"
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Markisha Strickland

December 10, 2024

5  out of  5
rating by Markisha Strickland
"Ryan was absolutely amazing. He, truly change my life today. He saved me tons of money. I was able to ensure 2 cars for the price. I was praying at Progressive for one. He gave me a lot of knowledge and told me a lot of things that I was never even aware of. Thanks Ryan!😃"
We responded:
"Marisa! We are so glad to have you aboard. We believe deeply in educating so that our customers are empowered to make their own informed decisions, and we are thrilled when that also saves them lots of money. At the end of the day, we want you to have the best customer service around when it comes to your car insurance and home or renters insurance. We are thrilled you chose to trust us with this part of your life. Welcome!"
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Marv Landauer

December 5, 2024

5  out of  5
rating by Marv Landauer
"They are watching out for us."
We responded:
"Marv- thank you for this review. We are glad you feel cared for. "
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Jill Moore

November 26, 2024

5  out of  5
rating by Jill Moore
"I use Ryan Gelbrich State Farm for all of my insurance needs. Great service and pricing. And a great community presence."
We responded:
"Thanks Jill! We are so glad you’re happy with your customer service. We appreciate you!"
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Jennifer Jordan

November 21, 2024

5  out of  5
rating by Jennifer Jordan
"Always such a pleasure working with this office."
We responded:
"Jennifer! Thank you for your 5 star review! We are so glad that you have had a great experience with our teams customer service. We work really hard to make sure you get the best service for your insurance in the Portland metro area."
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Kyle Smith

November 19, 2024

5  out of  5
rating by Kyle Smith
"Barbara was fantastic in helping us switch out policies from one older car to one a bit newer."
We responded:
"Kyle- thanks for your review. We are so glad you noticed the great customer service. Our service team, and definitely Barbara, works very hard to give our customers the best insurance experience their money can buy. We appreciate your loyalty and your feedback!"
Profile photo of Jane Green

Jane Green

November 13, 2024

5  out of  5
rating by Jane Green
"I’ve been with State Farm since ‘92 and have never been disappointed. Great rates. Fabulous customer service and genuine caring. Rare commodities these days. They’ve been there for me through apartment fire, car window smashing and everything in between. Barbara at the SW PDX office is super! PS: As soon as my daughter got behind the wheel she went with State Farm, too. 😉"
We responded:
"Jane thank you so much for the kind words! We are so excited to continue to build on that legacy of great customer service for your car insurance! We know we stand on great shoulders, and you’re right- Barbara is great! "
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Paul Littlefield

November 8, 2024

5  out of  5
rating by Paul Littlefield
"Barbara and Ryan were very helpful and caring with finding an insurance policy for our home. They stayed late at the office to take care of our needs. They are a five star team. Thanks Paul Littlefield"
We responded:
"Paul- we are so thankful for the feedback and grateful to you that you allow us to serve you for your home insurance. Look forward to talking to you again soon!"
Profile photo of ABRAHAM ISRAEL

ABRAHAM ISRAEL

December 14, 2023

5  out of  5
rating by ABRAHAM ISRAEL
"GREAT EXPERIENCE, KELLI WAS WONDERFUL EXPLAINED EVERYTHING TO AN T.."
We responded:
"Thanks Abraham! Kelli knows her insurance. As our commercial expert, she especially does a great job helping our customers with their business insurance, but with as much experience as she has, she also knows her stuff in auto insurance and home insurance too. We know you have lots of choices for State Farm agents in the Portland area, and we are thankful you allow us to serve you."
Profile photo of NW Living

NW Living

December 2, 2023

5  out of  5
rating by NW Living
"My long-term agent retired recently, and my account was transferred to Ryan's office. I took the opportunity to perform a complete insurance overview of our 10 policies with the help of Karla and Melissa and received very detailed and insightful help. I am reviewing some options I was previously unaware of that make a lot of sense given updates in insurance policies and our personal goals. Very happy with the support and look forward to continuing working relationship."
We responded:
"Josh- thank you for that affirming feedback! We know that when your long time State Farm agent retires that it can be unsettling and there are questions about what your new experience will be. We have put together a great team filled with experienced people who care and are hopeful to be able to give you confidence that your auto insurance and home insurance experience will continue to be one filled with remarkable customer service. We are excited to serve the Tigard community and greater Portland area for a long time to come and look forward to helping you reach all of those personal goals."
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Ricci Jean-Bart

November 29, 2023

5  out of  5
rating by Ricci Jean-Bart
"Melissa, Veronica, n Crystal🤗 Was awesome, 😍 Thank u, for all ur help ladies!!"
We responded:
"Ricci thank you so much for your feedback and kind words. These women indeed provide excellent customer service for our Portland area customers. We appreciate your loyalty and hope to prove you with a great experience for your auto insurance and home insurance for years to come. Thanks for continuing to choose State Farm and our office!"
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memo Martinez

November 17, 2023

5  out of  5
rating by memo Martinez
"Best customer service i have ever experienced ... great personality and fast response thank you so much kristal Varela 😁"
We responded:
"Thanks Memo! Kristal does a great job for our customers and is super fun. Not a word many associate with auto insurance, but she provides great customer service!"
Profile photo of Torren Hamilton

Torren Hamilton

November 17, 2023

5  out of  5
rating by Torren Hamilton
"Mondi knows what she's doing! She's always been very polite and helpful!"
We responded:
"She’s the best. Her insurance experience is a big asset to this agency and we are thankful you noticed. "
Profile photo of Evander Hamilton

Evander Hamilton

November 16, 2023

5  out of  5
rating by Evander Hamilton
"This is a beautiful office with wonderful people. I highly suggest calling them for your auto insurance!"
We responded:
"Thanks Evander! You’re always so kind to us. We appreciate you trusting us with your auto insurance and for such kind feedback. We are looking forward to the next time you stop by!"
Profile photo of Justin Davis

Justin Davis

August 9, 2023

5  out of  5
rating by Justin Davis
"We are new to OR and have been so impressed with Ryan and Karla at State Farm. They have been professional, efficient, knowledgeable and very helpful. Communication has been clear and quick. We are looking forward to continuing to work with Ryan and his team in Tigard!"
We responded:
"Justin- welcome to Tigard! We are so thankful you and your family are here and grateful you chose our office for your auto insurance and home insurance. We work hard every day to make sure you get the customer service you described. Stop by and see us soon!"